Terms of Service
Terms and conditions for The Gravel Road Repair Dude services in Western North Carolina
Last Updated: January 2024
Questions? Call (828) 579-2534
Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and The Gravel Road Repair Dude ("Company," "we," "our," or "us") regarding your use of our website TheGravelRoadRepairDude.com and our gravel road repair, private road maintenance, drainage correction, washout compaction, and related services in Western North Carolina.
By requesting our services, using our website, or engaging with our company, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Services Offered
Road Repair Services
- • Gravel road repairs and resurfacing
- • Private road maintenance
- • Drainage correction and improvement
- • Washout repair and compaction
- • Road grading and leveling
- • Emergency road repair services
Service Areas
We proudly serve all of Western North Carolina including: Sylva, Cullowhee, Waynesville, Maggie Valley, Franklin, Otto, Whittier, Cherokee, Bryson City, and surrounding mountain communities.
Road Assessment and Repair Process
Assessment Process
- On-site evaluation of road conditions and drainage issues
- Assessment of washouts, erosion, and structural damage
- Recommendations for repair methods and materials
- Detailed written estimates with scope of work
Payment Terms
- • Payment is due upon completion of road repair work unless otherwise agreed
- • We accept cash, check, and major credit cards
- • Payment plans may be available for extensive road projects
- • Materials may require upfront payment for large orders
Service Performance and Delivery
Scheduling and Timing
We strive to provide accurate work schedules and will communicate any delays promptly. Service times may be affected by:
- Weather conditions and seasonal factors
- Road accessibility and terrain challenges
- Equipment availability and maintenance
- Permit requirements and regulatory compliance
- Severity of road damage and repair complexity
Site Requirements
Customer is responsible for:
- Ensuring safe and adequate access to the repair site
- Obtaining necessary permits and approvals
- Marking underground utilities and infrastructure
- Providing accurate property boundaries and easement information
- Clearing the work area of obstacles and hazards
- Temporary road closures or traffic management as needed
Warranties and Quality Assurance
Our Road Repair Commitment
Quality Guarantee
- • Professional-grade materials and techniques
- • Proper drainage installation and grading
- • Adequate compaction and road base preparation
- • Clean, professional job site management
Service Standards
- • Experienced, professional crew
- • Proper equipment and techniques
- • Respect for your property
- • Clear communication throughout project
Warranty Period: We guarantee our road repair workmanship for 90 days from completion. Natural settling, weather damage, or customer modifications are not covered under warranty. Drainage systems are warranted for proper installation and initial functionality.
Environmental Responsibility
Mountain Environment Protection
The Gravel Road Repair Dude is committed to protecting Western North Carolina's natural environment through:
- • Erosion control and sediment management
- • Proper drainage to prevent washouts
- • Minimal disturbance to surrounding vegetation
- • Use of appropriate, locally-sourced materials
- • Stream and waterway protection
- • Compliance with environmental regulations
- • Sustainable road maintenance practices
- • Wildlife habitat consideration
Liability and Insurance
Our Coverage
- • General liability insurance
- • Commercial vehicle insurance
- • Equipment and property coverage
- • Workers' compensation insurance
Your Responsibility
- • Maintain property insurance
- • Report site hazards promptly
- • Follow safety instructions
- • Secure necessary permits
Limitation of Liability
Our total liability for any claim arising from our road repair services shall not exceed the amount paid for the specific service giving rise to the claim. We are not liable for indirect, consequential, or punitive damages. Customer assumes responsibility for underground utilities, property boundaries, and road conditions not disclosed prior to service. Weather-related damage after completion is not covered.
Questions About These Terms
Contact The Gravel Road Repair Dude
If you have questions about these Terms of Service or need clarification about our policies, please contact us:
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Get Free QuoteChanges to These Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the new Terms. We encourage you to review these Terms periodically to stay informed of any updates.